Easy Steps to Trade-in

1. Get An Estimate

Select your product model and answer a few questions to receive your estimated trade-in value.

2. Ship Your Product

Return your old product using the shipping label provided by GATEON.

3. Receive Trade-in Gift Card 

You'll receive an email confirming the trade-in value within 7 days after we have assessed your product.

4. Select A New Product

Redeem the trade-in gift card and coupon code to offset the cost of a new model.

Start Shopping New Product

Make a purchase using your trade-in gift card or extra coupon.

More Questions?More Answers.

Collapsible content

What is GATEON Trade-in?

GATEON Trade-in is our eco-friendly recycling program designed to reduce the environmental impact of our products. You can trade in your old BLUETTI devices. In return, you will get a trade-in gift card or an extra coupon to offset the purchase price of a new one.

How does it work?

1. Get An EstimateSelect your product model and answer a few questions to receive your estimated trade-in value.
2. Ship Your ProductReturn your old product using the shipping label provided by BLUETTI.
3. Receive Trade-in Gift CardYou'll receive an email confirming the trade-in value within 7 days after we have assessed your product.
4. Select A New ProductRedeem the trade-in gift card and coupon code to offset the cost of a new model.

How much will I get for my trade-in?

It depends on the device model and condition. You can get an estimated value online by answering a few questions accurately. The actual value will be confirmed after we verify its condition.

How long does the online trade-in process take?

Typically, it takes approximately 2–3 weeks. However, the sooner we receive your device, the quicker we can assess its condition and process your gift card.

How can I cancel a trade-in?

If you’ve already shipped your device, the trade-in can’t be canceled. If not, you can cancel your trade-in by simply keeping your product.